Creating Accessible and Inclusive Events

Ensuring everyone feels welcomed is the heart of our industry. Creating spaces where people can truly be themselves, regardless of their background or needs, is essential. With Vancouver hosting the FIFA World Cup, there's no better moment to take an honest look at your space and ask: will everyone feel comfortable here?

We have an opportunity to help shape a more accessible and inclusive standard for our industry. By paying attention to often-overlooked accessibility needs, we can create environments where every guest feels respected and included.

Sensory Sensitivity and Overstimulation

Many events are full of loud music and bustling crowds, wonderful in their own right, but overwhelming for some. People with sensory sensitivities may struggle in these environments.

What You Can Do:

  • Designate areas where people can retreat if they need a break from overstimulation. 

  • These spaces should be quieter and free from flashing lights or loud noises.

  • If you see someone struggling, quietly offer support. 

  • A simple "Would you like to move to a quieter area?" can help ease anxiety and make them feel seen.

Flashing Lights

Flashing or strobe lights may be a staple at events, but they can trigger seizures in individuals with epilepsy.

What You Can Do:

  • Where possible, use more natural or consistent lighting throughout the event space.

  • Even if you're not hosting, knowing how to assist others when this happens can be life-changing.

  • To be prepared, read about what to do if you witness someone experience a seizure on HealthLink BC's website.

Sobriety Support

Events are often centred around alcohol, but for those who choose sobriety or are in recovery, the pressure to partake can make socializing difficult.

What You Can Do:

  • Ensure that your event offers a variety of non-alcoholic beverages so that everyone has options.

  • If a guest seems uncomfortable in an alcohol-centric environment, kindly offer them an alternative or suggest a space that doesn't revolve around drinking. 

  • Don't pressure others to drink or ask questions about why they are not partaking.

Physical Accessibility

Physical accessibility goes beyond ramps and seating, it's about creating spaces that are easy to navigate for everyone. Even as an attendee, you can help by staying mindful of the physical space around you.

What You Can Do: 

  • Paths should be clear of obstacles and have easily accessible seating options.

  • Make sure all entrances and seating areas are accessible by elevator or ramp.

  • If the event is outdoors, consider whether pathways are smooth and even for those using wheelchairs or other mobility aids.

  • Accessible and gender inclusive restrooms should be plentiful and clearly marked. 

  • Outline important accessibility considerations for the venue in invitations or on your event website.

  • If you see someone struggling to find seating or navigate through the event, offer to help guide them to an easier route.

Dietary and Allergy Considerations

Dietary restrictions are a crucial aspect of accessibility that's frequently overlooked. Providing a variety of options ensures that attendees with allergies, dietary preferences, or medical conditions aren't left out.

What You Can Do:

  • Have available  food options to accommodate common allergens (like gluten, dairy, or nuts)  and provide alternative choices for people with dietary preferences (e.g., vegetarian, vegan).

  • Ensure staff is aware of menu and ingredients, so they can offer guests options.

Emotional and Mental Health Sensitivity

For many, events can bring added stress, anxiety, or even feelings of isolation. Being aware of these challenges and offering a supportive presence can go a long way in creating an inclusive atmosphere.

What You Can Do:

  • Train your event staff to be sensitive to the emotional needs of your guests. 

  • Encourage them to approach people with kindness, especially those who seem anxious or withdrawn. 

  • Create quiet spaces where guests can step away from the hustle and bustle if they need a moment to centre themselves.

  • If you notice someone isolating themselves or looking distressed, offer to help them find a quiet space or simply listen.

If You See Someone in Need

Sometimes you might be at an event and see someone in need of assistance. Your role as an attendee can be just as impactful as the host's when it comes to creating an inclusive environment.

How You Can Help:

  • Offer Assistance with Empathy: If you notice someone feeling uncomfortable or in need, approach them with kindness and without pressure. "Would you like to take a break or find a quieter space?" is a simple way to offer help.

  • Alert Event Staff: If you see someone in distress and you're unsure how to help, let event staff know so they can provide the appropriate support.

  • Respect Boundaries: Always respect personal space. If someone declines your offer of help, simply continue to be a friendly, approachable presence at the event.

Creating inclusive spaces isn't a one-time effort. It's an ongoing commitment to all of our guests. By leading with empathy and making thoughtful choices, you can ensure that everyone who walks through your doors feels like they truly belong.

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